Sprint HTC Reviews and Complaints

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Sprint HTC Reviews

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  • CUSTOMER SERVICE



    I couldn't agree more. I recently had a horrible customer service experience, from someone who identified himself as the Service Manager. This person was way beyond rude and all he could say was "Sorry, I human and I do make mistakes. That's understandable but when you make a mistake, shouldn't you try to fix it. I was very inconvienced by a very important piece of information that he should have told me. I was very irate over his non-chalant attitude and at one point, I even considered calling the police because he would not release a piece of equipment that I purchased... More...
    (Miscellaneous)
    PESHAFFER's Picture   PESHAFFER    0 Comments   Comments
  • sprint HTC and 4G scams



    In February, 2011, I purchased a new HTC Evo phone from Sprint. At the time, Sprint knew they were selling a phone with defective charging ports but never told me.I had a problem with this phone in Pittsburgh while traveling for my job as a writer. The staff there refused to do anything to help me. In May, I had the same issue and the woman at Sprint gave me a loaner phone and said the phone was covered under warranty and I would get a new or reconditioned phone, which I did a week or so later. Today, at the same store, they changed their policy and refused to replace the phone,... More...
    (Mobile Phones)
  • Sprint scams



    In February, 2011, I purchased a new HTC Evo phone from Sprint. I have never had 4G service although I pay $10 permonth and Sprint has antennas on the roof my building. At the time, Sprint also knew they were selling a phone with defective charging ports but never told me.I had a problem with this phone in Pittsburgh while traveling for my job as a writer. The staff there refused to do anything to help me. In May, I had the same issue and the woman at Sprint gave me a loaner phone and said the phone was covered under warranty and I would get a new or reconditioned phone, which I did a... More...
    (Mobile Phones)
  • Billing/Customer Service review



    I switched from Verizon and ever since I did-I've had trouble (with Sprint). Most recently I was told to add a service to my phone would be $10--I called ahead of time, then went into the store and asked again---the whole time I was told $10. I add the service. Next I find I was charged $20 for the service and will be each month. Contacted customer service, they weren't nice or helpful at all. Just because your associates, branch workers and CS made a mistake does not mean the customer (who has been with you for several years) should be punished!!! When you tell a... More...
    (Mobile Phones)
    boomer12's Picture   boomer12    0 Comments   Comments
  • Dishonest Offer



    Being a Sprint Premier Cutomer you sent me an offer to purchase the Samsung Transform prior to the general public offering. When I tried to take advantage of this offer your agents told me I was wrong in reading the offer and that I could not get the phone. I took it to a Sprint store so they could see and verify the offer. They verified it but still could not help me. Yoyr company has done this to me before. Do not send me offers I cannot take advantage of. More...
    (Mobile Phones)
  • Liars



    I have been a Sprint customer for 7 years. I am considered a Sprint Premier Customer. I recently was offered a new phone that Sprint debuted today (10-0-2010)ahead of the general public because of my Sprint Premier status. When I tried to get this phone I was told by the customer service agent that the phone was not available yet and that I was mistaken about the offer. I took in my written offer to the store to verify the contents and they told me yes, the offer says I could buy the phone. However, they could not sell me the phone because they did not have it. Why did Sprint offer me the... More...
    (Mobile Phones)
    jesselcat11's Picture   jesselcat11    1 Comments   Comments
  • Sprint HTC reviews



    Write a review, complaint or questions about Sprint HTC. You could get answers directly from employees that work there. If you have tried Sprint HTC have a question about them or want to recommend one then you need to make sure others know about it. MeasuredUp has the consumer audience and tools that gives you that power. MeasuredUp is partnered with leading companies that work with us to improve their customer service, manage online reputation and increase search engine ranking. Hundreds of thousands of consumers use us and share advice with each other to help get solutions or get... More...
    (Mobile Phones)
    measuredup's Picture   measuredup    0 Comments   Comments

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